What we do
At Pocklington Motor Care we service, MOT, and repair all makes and models of vehicles with expertise and care. Our team is committed to providing quality service at competitive prices, ensuring your vehicle stays reliable and safe on the road.
Put your car in safe hands.
We are a family run business dedicated to providing excellent workmanship without compromising value for money. Our team of knowledgeable, experienced and professionally trained technicians offer a friendly and courteous service supported by state-of-the-art equipment, ensuring your vehicle is in the best possible hands.
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Really wanted this to be a positive experience with PMC, but sadly my recent dealings with them have left a sour taste. After receiving a competitive quote for a relatively straight forward job I booked in the vehicle to have the work done the same week.
Work was completed the same day and the vehicle collected. Unfortunately, the following evening it was apparent the replacement part was faulty and or fitted poorly, resulting in a leak. I subsequently returned the vehicle to PMC, who had the vehicle for a further two days. I was then told there was no leak (despite the vehicle losing half a litre of coolant every evening which could be seen visibly dripping from the sump and pooling around the part they replaced)
Cue them having the vehicle back for another four days. At this stage, staff were uninterested in returning my call through the week or even seemed to know what was going on. It was evident they had no real interest in diagnosing or correcting their work which unfortunately led me to have to investigate the fault myself upon taking the vehicle back into my possession.
Ten minutes of investigatory work with a torch showed a snagged o-ring on a poorly installed coolant pipe during their replacement of their part fitting. I strongly suspect no replacement part was fitted as it would have been immediately obvious (even to a layman) that the source of the leak was an o-ring, as it was visibly bulging out of the pipe. I have now spent hundreds of pounds (that I will not get back) and been without the vehicle for a total of 8 days. I was routinely told there was no fault despite showing videos and pictures of the exact location of the leak as a result of their work. I was stuck with a vehicle in a worse state than prior to being dropped off, and I am now left with no choice but to re-do the work at my cost to fix something that would've been easy to rectify had they bothered to even look at the vehicle again properly instead of casting it aside once they had my money.
The team are very friendly, but sadly I no longer have trust in their ability and therefore could not recommend them going forward. A 2 hour job has turned into an expensive saga and my request for a resolution has been ignored and I suspect will continue to be so. An embarrassingly poor service and I regret making them my first choice.
Work was completed the same day and the vehicle collected. Unfortunately, the following evening it was apparent the replacement part was faulty and or fitted poorly, resulting in a leak. I subsequently returned the vehicle to PMC, who had the vehicle for a further two days. I was then told there was no leak (despite the vehicle losing half a litre of coolant every evening which could be seen visibly dripping from the sump and pooling around the part they replaced)
Cue them having the vehicle back for another four days. At this stage, staff were uninterested in returning my call through the week or even seemed to know what was going on. It was evident they had no real interest in diagnosing or correcting their work which unfortunately led me to have to investigate the fault myself upon taking the vehicle back into my possession.
Ten minutes of investigatory work with a torch showed a snagged o-ring on a poorly installed coolant pipe during their replacement of their part fitting. I strongly suspect no replacement part was fitted as it would have been immediately obvious (even to a layman) that the source of the leak was an o-ring, as it was visibly bulging out of the pipe. I have now spent hundreds of pounds (that I will not get back) and been without the vehicle for a total of 8 days. I was routinely told there was no fault despite showing videos and pictures of the exact location of the leak as a result of their work. I was stuck with a vehicle in a worse state than prior to being dropped off, and I am now left with no choice but to re-do the work at my cost to fix something that would've been easy to rectify had they bothered to even look at the vehicle again properly instead of casting it aside once they had my money.
The team are very friendly, but sadly I no longer have trust in their ability and therefore could not recommend them going forward. A 2 hour job has turned into an expensive saga and my request for a resolution has been ignored and I suspect will continue to be so. An embarrassingly poor service and I regret making them my first choice.
I contact the garage at 10am to discuss a diagnostic issue l had with my car and was invited to take it in straight away and discuss the findings. Faulty oil sensors were diagnosed and new ones obtained and fitted the same day.
Brilliant service.
Brilliant service.
Absolutely great garage, dropped my van in for a service, was ready when they said, all good work and great mechanics
Absolutely great garage, dropped my van in for a service, was ready when they said, all good work and great mechanics
Excellent and very honest. Friendly and extremely helpful .The recent job they carried out on my vehicle was second to none .No marks or signs of work anywhere .The price I was charged was not only very, very reasonable, but i was not charged for any unnecessary work or parts .Would recommend 100% a five-star service .I do not give credit when it's not due .
Wow wow wow! What can we say… an absolute life saver on our short holiday trip to Yorkshire. My husbands car (Newman) had a problem with the rear brake calliper and would never of made the 80 miles home.. we visited this garage as it was round the corner from our accommodation and received what we can only say was/is a life saving amazing service! Problem fixed and solved the same day which was incredibly lucky for us and generous of the mechanics. Everything explained and a complete invoice given, both brakes done and throughly checked by the garage. Really nice people too who stopped and had a chat about our dogs and recommended a pub a short while away whilst we waited. New brake pads/disc/calliper later.. we can finish off our holiday in peace that we will make it home safely tomorrow! Thank you so so much!
Dealt with Pock Motor Care today and would really recommend. I had an issue with my car, and upon getting there, the manager informed my car was under warranty and that I could save myself money by going to the dealer. They even offered rang the dealer themselves on my behalf to ask what their process was.
In the end I did decide to use them as I have an aftermarket warranty service and Pock Motors diagnosed my issue and did the relevant paperwork to send onto my 3rd party.
Guys all seemed really nice and dropped me off back in Pock after I left my car and then also collected me again
Would definitiley consider using them for any future work
In the end I did decide to use them as I have an aftermarket warranty service and Pock Motors diagnosed my issue and did the relevant paperwork to send onto my 3rd party.
Guys all seemed really nice and dropped me off back in Pock after I left my car and then also collected me again
Would definitiley consider using them for any future work
Had an issue with my car overheating on the 1079 and had to pull over. Needed water for the car and stopped at the Jet services. Saw this place and thought I'd chance asking for advice without an appointment. Very helpful and I feel I would trust using them as my local garage. Thank you!
Always excellent service and very knowledgeable mechanics. Highly recommend these guys.
Always an excellent service from here, car collected from my place of work and dropped off for me once completed, pretty affordable as far as garages go and owner and technicians are friendly and helpful.
This is a really good garage . The work is always to a high standard. Darren ,Will and the team are very friendly and helpful. I would highly recommend them
Such a fantastic garage! I had ran over something that had been left in the road which damaged my tyre, the guys here helped me out straight away and fixed my tyre, even inflated my spare tyre for me and put back away in my car. Such friendly and caring people, really grateful for the help! Thank you so much!